TECH SUPPLIER Feb 2021 - Market Forecast - Doc # AP47378921

Asia/Pacific (Excluding Japan) Application Management Service Market Forecast: 2020–2024

By: Rijo George ThomasSenior Market Analyst

Abstract

As enterprises in Asia/Pacific (excluding Japan) (APEJ) turned to new ways of working and serving customers remotely, application management (AM) SPs were quick to help enterprises remain resilient during the disruptions brought by the COVID-19 pandemic. The year 2020 was an unprecedented year for AM services, and the challenges are expected to remain for 2021.

This IDC study provides the revenue forecast for the APEJ AM services market for the 2020–2024 period. It includes advice for application management SPs, an analysis of the key market and industry trends by the importing market, key market drivers and inhibitors, and significant market developments.

"AM SPs played an instrumental role in helping enterprises remain resilient during the disruptions brought by the COVID-19 pandemic. The year 2020 was an unprecedented year for AM services, and the challenges are expected to remain for 2021. Traditional AM SPs hinging their differentiation around business-alignment and customer success will continue to capitalize on the growing opportunities in APEJ," says Rijo George Thomas, senior market analyst, IDC Asia/Pacific Software and Services Research Group.


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