TECH SUPPLIER Sep 2021 - IDC Survey Spotlight - Doc # AP47379821

What Is Driving Demand for Application Management Service in APeJ ?

By: Rijo George ThomasResearch Manager

Abstract

As enterprises in Asia/Pacific (excluding Japan) (APEJ) turned to new ways of working and serving customers remotely, application management (AM) SPs were quick to help enterprises remain resilient during the disruptions brought by the COVID-19 pandemic. This IDC Spotlight leverages data from IDC's' 2021 APEJ Business and IT Enterprise Services Sourcing Survey to examine the key drivers for enterprises partnering with 3rd party application management service providers.


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