TECH SUPPLIER Apr 2021 - Market Perspective - Doc # AP47380121
The Evolving SAP Services Ecosystem: How Can Service Partners Target Opportunities in the New Normal?
Although the SAP services market in Asia/Pacific (excluding Japan) (APEJ) faced several headwinds in 2020, stemming from customers delaying implementations and migrations as well as rationalizing current SAP deployments to control cost. The market has remained a highly competitive space. As the partner ecosystem makes several course corrections to help clients shape their intelligent enterprise vision in the new normal, SAP-enabled business transformations are picking up pace in the region. This IDC Market Perspective delves into some of the key market movements in the APEJ SAP services market based on IDC analysts’ observations and conversations with market participants.
Analytic applications, Application management, Business transformation, Change management, Cognitive/artificial intelligence, Digital transformation, IT maintenance and support, Internet of things, Robotics