Abstract

This IDC Survey discusses the Australian results from IDC's 2021 Australia and New Zealand IT Services Ecosystem Survey, conducted in September and October of the same year. This study provides an in-depth analysis of the business landscape impacting technology decision making in Australia and organisations' plans for IT services workload migration, contract changes, and technology investment plans in 2021. The topics and themes covered in this study include:

• An analysis of the business landscape and CEO priorities and attitudes to digital shaping migration from in-house to third-party IT SPs and increased investments in specific IT services
• The impact of the skills shortages on digital transformation deployments and areas in which skills shortages are critical
• The migration to third-party services and the impact on budgets between 2020 and 2021
• A breakdown of investment intent for multiple IT services, including datacentre services, remote/virtual workspace services, systems and cloud integration, networking services, analytics services, cloud computing services, mobile device management services, cybersecurity management services, application modernisation and digital transformation services

Coverage