TECH SUPPLIER Jun 2021 - IDC Survey - Doc # AP47759521

Digital Resiliency Survey Findings in Asia/Pacific (Including Japan)

By: Christopher Lee MarshallAssociate Vice President, Jessie Danqing CaiAssociate Research Director

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Abstract

Digital resiliency refers to the ability of an organization to rapidly adapt to business disruptions by leveraging digital capabilities to not only restore business operations but also capitalize on the changed conditions. Based on the IDC Digital Resiliency framework, a survey was conducted in March 2021, to (1) determine digital resiliency benchmark levels, (2) explore and assess digital resiliency's relation to business performance metrics, such as revenue, profitability, cost saving, innovation, time to market, employee productivity and customer experience; and (3) explore and assess how factors, such as business size, countries, and industries, are reflected in different levels of digital resiliency. The mentioned selected findings are discussed in this IDC study.


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