This IDC Survey summarizes selected results from IDC's 2021 Future Enterprise Resiliency and Spending Survey, Wave 4. It shows India organizations' business priorities and overall digital infrastructure objectives in 2021 and over the next two years. The report also presents organizations' views on prioritizing digital infrastructure resiliency investments to ensure the long-term resilience and success of the business.
"The results from IDC's 2021 Future Enterprise Resiliency and Spending Survey, Wave 4 demonstrate that customer satisfaction and innovation are the top business priorities for organizations in India, which provide momentum to digital infrastructure resiliency goals," says Swapnil Shende, senior market analyst, artificial intelligence (AI), IDC India. "With innovation certainly being an outcome of the COVID-19 pandemic, businesses in India prioritize employee productivity and enhanced operational efficiency," he adds.