TECH SUPPLIER Nov 2021 - Market Presentation - Doc # AP48321821

Korea Future of Customers and Consumers Best Practice, 2021: Enterprise Reaching Customers Through Contactless Experience in Korea

By: Dave Moon

On-line Presentation

Abstract

본 IDC 보고서는 IDC의 2020 FoCC: Future of Customers and Consumers (미래의 고객 및 소비자)에 대한 사례 분석으로 작성되었다. 해당 보고서는 IDC가 정의하는 FoCC 프레임워크, FoCC 기술 개요, FoCC 현 상황 및 FoCC 전달하는 과정에서의 도전 과제, FoCC 고객 사례, 그리고 기술 공급자를 향한 자문으로 구성되었다.


Coverage

Subscriptions Covered

Korea: Future of Customers and Consumers - Best Pactice Study 2021


Companies Covered

Korean Air Lines Co. Ltd, CJ Olive Young Corporation, CJ CheilJedang Corporation, HDC Group, BGF retail CO., LTD., Samsung


Regions Covered

South Korea


Topics Covered

Customer relationship management applications


Content
  • 22 slides


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