Abstract

This IDC Presentation discusses China's retail landscape. Although the COVID-19 pandemic had a significant impact on the retail sector, it strongly assisted in the sector's innovative transformation by prioritizing concepts, such as omni-channel presence, offline-to-online approach, virtual stores, autonomous delivery and fulfillment, unmanned robotics in the retail environment, and other new retail offerings.

"China is one of the leading retail markets in the world today, and this is possible because retailers in the country have prioritized concepts, such as omni-channel presence, offline-to-online approach, virtual stores, autonomous delivery and fulfillment, and unmanned robotics, among other retail offerings. With increasing focus on these use cases, certain technologies, such as artificial intelligence (AI), big data and analytics (BDA), Internet of Things (IoT), robotics, and augmented reality (AR), are going to drive business growth in the evolving retail environment," says Ayush Narain, research manager, IDC Asia/Pacific Retail Insights.

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