target audience: TECH BUYER  Publication date: Dec 2023 - Document type: Tech Buyer Presentation - Doc  Document number: # AP50548023

IDC FutureScape: Worldwide Future of Operations 2024 Predictions ─ APEJ Implications


  • Rakesh Patni Loading
  • Stephanie Krishnan Loading
  • Wai Yee Lee Loading
  • Ayush Narain
  • Rani Ratna Loading


  • 28 slides

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This IDC Presentation provides organizations across a wide range of industries with IDC's top 10 predictions on the future of operations, their underlying drivers, the IT and business impact of adopting new technologies, and how they will affect operations in 2024 and over a five-year horizon. Business and technology leaders can use this document for their strategic planning efforts and to ideate and create road maps for the future of their operations and for guidance on how to implement these transformation programs.

According to Rakesh Patni, associate research director, Future of Operations at IDC, "Companies embracing a digital-first approach will enjoy a tangible competitive edge over time, while those who fail to seize this opportunity or respond sluggishly will find themselves falling behind. IDC's Future of Operations framework outlines how organizations can enhance their decision-making procedures and operational efficiency by embracing data-driven operations, leveraging cloud, and improving connectivity and the contextualization of data. Leading in the digital realm involves reduced hierarchy and leveraging a unified source of truth to derive richer and more meaningful insights from data, and harnessing cloud-based data platforms and AI to drive operational optimization."


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