target audience: TECH BUYER  Publication date: Feb 2024 - Document type: IDC MarketScape - Doc  Document number: # AP51031923

IDC MarketScape: Asia/Pacific (Excluding Japan) AI Services 2024 Vendor Assessment


  • Deepika Giri Loading
  • Swapnil Shende Loading
  • Karthik Umachigi


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This IDC study represents a vendor assessment of the AI services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the AI services market. This IDC MarketScape covers a variety of vendors participating in the AI services space. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and to one another and highlights the factors expected to be the most influential for success in the market in both the short term and the long term.

"Enterprises want to embrace AI to drive business innovation and create competitive differentiation. This rush for AI is unprecedented and has created the need for strong strategic partnerships with not just software vendors but also service providers. Software service vendors' ability to provide customers with a broad range of services including AI consulting, engineering, ML/LLMOps, and process operations will help customers accelerate their journey to realize business value from AI investments, enabling a first movers advantage," says Deepika Giri, VP Research APAC.


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