target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC Perspective - Doc  Document number: # AP51588324

AI and GenAI Advancements Are Revolutionizing Government, Education, and Healthcare Use Cases in APEJC


  • Swapnil Shende Loading
  • Manoj Vallikkat Loading
  • Deepika Giri Loading
  • Ravikant Sharma Loading
  • Karthik Umachigi
  • Vinayaka Venkatesh Loading


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The IDC Perspective highlights the transformative impact of AI and generative AI (GenAI) applications across government, education, and healthcare sectors in the Asia/Pacific (excluding Japan and China) (APEJC) region, emphasizing the region's significant investment and adoption growth. It outlines the current state, market spending projections, and the role of AI services, alongside discussing the AI ecosystem, government policies, and key initiatives driving AI growth. The report also addresses challenges and barriers to AI projects, showcasing industry examples of AI adoption and offering advice for technology buyers.

"AI's transformative power in APEJC heralds a new era of efficiency and innovation in education, healthcare, and government sectors. And as these verticals embrace AI for technological advancement, AI investment becomes the cornerstone of future proofing APEJC's public sectors and healthcare institutions, driving unprecedented growth and societal benefits. Through AI and GenAI adoption, APEJC is setting a global benchmark in enhancing citizen services and operational efficiency across key sectors," says Swapnil Shende, associate research manager, Data and AI.


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