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Abstract

This IDC study examines consumer wireless voice and data, residential dial-up and high-speed internet, and residential wireline voice services, and it addresses the current state of these markets in Canada. It provides forecasts for both subscriptions and revenue as well as the key drivers and inhibitors behind the forecast.

"As the competition (from potential new service providers and aggressive price plans) for consumer spend toward wireless services in a highly saturated market increases and revenue from legacy residential wireline voice services continues to decline, Canadian communications service providers look to recuperate their large investment made toward technological upgrades of 'cornerstone' residential internet services," say authors Manish Nargas, analyst for Consumer Services and Mobility, and Emily Taylor, senior analyst for Consumer Services and Mobility. "These significant residential internet rate increases raise the bar for consumer expectations and allow incumbent Canadian communications service providers to set themselves up for success for next-generation communications technologies such as 5G and for the proliferation of next-generation data-intensive services and devices."


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