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Sep 2017 - IDC Survey Spotlight - Doc # CA43102217

Are Some IT Service Areas More Commonly Outsourced in Groupings?

By: Jason BremnerResearch Vice President, Industry and Business Solutions

On-line Presentation

Abstract

This IDC Survey Spotlight examines the IT service areas that Canadian companies have outsourced to determine whether there are patterns of outsourced IT services that service providers can follow to expand their services footprints in their clients. Accurately anticipating the "next most likely" service to be outsourced, based on what customers have currently outsourced, can improve the win rate of a provider and lower its selling expenses.

This IDC Survey Spotlight is based on IDC Canada's 2017 IT Advisory Panel n1 Survey, which was conducted in December 2016 and collected responses from 430 Canadian companies across company size, industries, and provinces.


Coverage

Content
  • 2 slides


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