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Dec 2017 - IDC Innovators - Doc # CA43222217

IDC Innovators: Canadian Artificial Intelligence–Enabled Customer Interaction Solutions, 2017

Authors: Robert Smythe, Jason Bremner

Abstract

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles five artificial intelligence–enabled customer interaction solutions vendors: Element AI, Finn.ai, Fluent.ai, Flybits, and Zoom.ai.

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