This IDC Market Presentation provides an analysis of the drivers and priorities for ICT spending in the Canadian banking sector. This document explores how Schedule 1 banks across Canada approach issues such as customer experience, cloud computing, outsourcing, core banking replacement, and fintech. The Presentation includes an overview of various banking ICT initiatives.
This Presentation is part of a series of documents focusing on specific vertical markets. It includes the Canadian ICT market size for 2016 along with forecasts for the 2017–2021 period, including five-year compound annual growth rates for hardware, software, services, and telecommunications.
App stores, Application development services, Application management, Artificial intelligence, Broadband, Cognitive systems, Customer relationship management applications, Enterprise mobility, Financial resource management, Hosted application management, Hosting infrastructure services, IT consulting services, IT education and training, IT maintenance and support, Infrastructure as a service, Network and desktop outsourcing services, Systems integration services, VoIP, Wireless LAN infrastructure