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TECH BUYER Sep 2018 - IDC Perspective - Doc # CA43240818

Calgary Drop-In Centre: A Buyer Case Study on DX in Canada

By: John ZhangResearch Analyst, Jason BremnerResearch Vice President, Industry and Business Solutions

Abstract

This IDC Perspective examines how Calgary Drop-In Centre (the DI) is looking to utilize cloud, blockchain, and other technologies to improve operational efficiency, enhance communication with partner agencies, and improve the well-being of its clients.

"The DI is a great example of DX as it illustrates that organizations of all shapes and sizes can transform using digital technologies with strategic alignment to the business and thoughtful execution," says Jason Bremner, research vice president, IDC Canada.


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