TECH BUYER Jan 2019 - Tech Buyer Presentation - Doc # CA43783519

IDC FutureScape: Worldwide Services 2019 Predictions — Canada Implications

By: Jim WestcottResearch Manager, Application Solutions, Jason BremnerResearch Vice President, Industry and Business Solutions

On-line Presentation

Abstract

This IDC Tech Buyer Presentation discusses the Canadian regionalization of IDC FutureScape: Worldwide Services 2019 Predictions (IDC #US43253918, October 2018). It provides a detailed perspective on the forces shaping business and technology services and outsourcing markets over the next several years. Each prediction is presented based on the timeline projection, complexity assessment, and organizational impact on the "mainstream" market.

"The Canadian IT and business services markets have entered the next chapter of DX evolution with innovative business operations impacting platforms, consumer expectations, and the future of work. These new predictions for 2019 listed in this document outline IDC Canada's view of key trends and issues impacting the markets for IT and business services," says Jim Westcott, research manager, IDC Canada.


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