This IDC Market Analysis Perspective gives a high-level overview of key industry and technology trends, competitive landscape, IT spending forecasts, and business priorities for the Canadian banking sector.
"The Canadian banking industry is looking for ways to become more efficient, agile, and customer centric by improving omni-channel customer experiences and expanding business models through partnerships with fintechs. Competition from challenger and neo banks, as well as fintechs, is pushing traditional banks to carry out new strategies to remain competitive," says John Zhang, research analyst, Industry and Business Solutions, IDC Canada.
Canada: Future of Industry Ecosystems , IDC Financial Insights: Canadian Financial Industry Strategies
Analytic applications, Cognitive/artificial intelligence, Financial resource management, Governance, risk and compliance infrastructure, Identity and access management, Intrusion detection and prevention, Public cloud services, eCommerce