TECH SUPPLIER May 2019 - Market Forecast - Doc # CA43809119

Canadian Communications Services Forecast, 2019–2023: Telecom Inside Out

By: Lawrence SurteesResearch Vice President, Communications, Meng CongManager, Market Insights and Analytics, Manish NargasSenior Analyst, Consumer and Mobile Research


This IDC study presents IDC Canada's five-year forecasts for communications services spending by customer segment, company size, industry sector, and region for 2019–2023 based on the annual update of IDC Canada's custom Communications Market Model and replaces our previous comprehensive spring and fall 2018 forecast documents (see Lawrence Surtees, Nikhil Anand, Manish Nargas, and Emily Taylor, Canadian Telecom Services Forecast, 2018–2022: Telecom Inside Out, IDC Canada #CA42532118, May 2018, and Lawrence Surtees, Meng Cong, and Nikhil Anand, Impact of IFRS 15 Accounting Rule Change on Canadian Communications Services Forecast, 2018–2022, IDC Canada #CA43232418, September 2018).

Readers should note the adjustments made in this study and rely on this forecast for 2019 planning purposes. This study addresses the following questions:

  • How does current and projected spending on Canadian telecom services differ by:
  • Market segment?
  • Customer segment?
  • Company size?
  • Region?
  • Industry vertical sector?
  • Which industry sectors, customer segments, company size, and regional segments of the Canadian communications services market are poised for growth, and which are the best opportunities for communication service providers (SPs) over the new five-year forecast period?

Communication SPs continue to face twin challenges of market erosion by new and established entrants in their core markets, coupled with increased wireless substitution, which will further exacerbate revenue erosion in traditional communications market segments over the five-year forecast period.

"The need to invest in next-generation network (NGN) infrastructure technologies is an urgent imperative beyond preparing for 5G wireless," says study coauthor Lawrence Surtees, vice president of Communications Research and principal analyst at IDC Canada Ltd. "NGN infrastructure is the future of the provider franchise and is both a competitive necessity for survival and a strategic enabler of new revenue sources."



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