TECH BUYER Jan 2020 - Tech Buyer Presentation - Doc # CA45058820
IDC FutureScape: Worldwide Services 2020 Predictions — Canada Implications
This IDC Presentation discusses the Canadian regionalization of IDC FutureScape: Worldwide Services 2020 Predictions (IDC #US44800319, October 2019). It provides a detailed perspective on the forces shaping business and technology services and outsourcing markets over the next several years. Each prediction is presented based on the timeline projection, complexity assessment, and organizational impact on the "mainstream" market.
"The Canadian IT and business services markets are currently dealing with the challenges of managing existing technologies and solutions while assessing and integrating new and emerging solutions and offerings. This document provides a new assessment of some of these multifaceted issues and how they will impact the Canadian Services market over the course of the next three to five years," says Jim Westcott, research manager, IDC Canada.
Application development services, Cognitive/artificial intelligence, Digital transformation, Human resources outsourcing services, IT education and training, IT maintenance and support, Technology buyer