This IDC Market Presentation examines the impact of COVID-19 on the Canadian retail industry. As COVID-19 continues to spread, there have been significant impacts to consumer behavior, product demand, and retail store, factory, and logistics services availability. This document includes survey data from Canadian ICT decision makers, new ICT forecast model, and secondary research. Retail technology investments will continue to reflect digital transformation efforts, as retailers reserve capital for technology investments by reducing spending on store openings and remodels. The ability to adapt responsively to product, workforce, partner, and operation needs will separate the winners and losers during the COVID-19 crisis.