TECH SUPPLIER Dec 2021 - Market Share - Doc # CA47052821

Canadian IT and Business Services Market Shares, 2020: Services Firms Exploit Business Model Resiliency to Meet Market Challenges


Jim Westcott

This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and information presented in the public domain.

"2020 was a challenging year for all businesses, including IT and business service providers. The first half of the year was characterized by negative growth while the second half experienced a recovery. The legacy for 2020, from a technology standpoint, will be the rapid acceleration in the deployment and operationalization of digital transformation/3rd Platform as a bridge to the future," says Jim Westcott, research manager, IDC Canada.



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