TECH SUPPLIER Jul 2022 - Market Forecast - Doc # CA47662522

Canadian Communications Services Forecast, 2022–2026: Telecom Inside Out


Lawrence Surtees,
Manish Nargas

This IDC study presents IDC Canada's five-year forecasts for communications services spending by market and customer segments, company size, industry sector, and region for 2022–2026 based on the annual update of IDC Canada's custom Communications Market Model and replaces our previous comprehensive spring and fall 2021 forecasts (see Lawrence Surtees, Meng Cong, and Manish Nargas, Canadian Communications Services Forecast, 2021–2025: Telecom Still Inside Out from COVID-19, IDC Canada # This five-year forecast document also includes our current assumptions of the COVID-19 pandemic in early to mid-2022.

However, the course of the COVID-19 pandemic is still uncertain and coupled with the Russia-Ukraine War continues to produce economic impacts on a scale not seen since the Great Depression as well as introducing many uncertainties and factors that change almost weekly. Clients are cautioned that this forecast document is based on a snapshot of fast-changing macroeconomic forecasts and conditionsthat existed in mid-to-late April. Readers are also urged to visit IDC's website (at for frequent updates on the global and Canadian communications and IT sectors.

Readers should note the adjustments made in this study and rely on this current forecast for initial 2022 planning purposes. This study addresses the following questions:

  • How does current and projected spending on Canadian communication services differ by: market segment, customer segment, company size, region, and industry vertical sector?
  • Which customer segments, company size, industry, and regional segments of the Canadian communications services market are poised for growth, and which are the best opportunities for communication service providers (SPs) over the new five-year forecast period?

"Investment in and deployment of next-generation network (NGN) technologies are key to coping with the triple challenges to mitigate COVID-19-related revenue loss, meet burgeoning network demand, and pursue potential new revenue streams," says study coauthor Lawrence Surtees, vice president of Communications Research and principal analyst at IDC Canada Ltd. "The duration of the COVID-19 pandemic and prospect of recession remain unknown, but the communications service sector remains better insulated than most to weather the uncertainties."



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