TECH SUPPLIER Jan 2022 - IDC Survey - Doc # CA47669822

Canadian Top Executive Survey, 2021: Views from Companies That Outsource Versus Those That Do Not

By:

Jason Bremner
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,
Rob Burbach
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Abstract

This IDC Survey presents the results of IDC's Canada 2021 Top Executive Survey, which examines senor line-of-business executives' and CIOs' priorities in the digital economy. The survey looks at how technology is being implemented and managed in Canadian organizations, with a focus on digital transformation and innovation initiatives. This presentation compares responses from companies on several questions in the survey from the perspective of the organizations' current use of managed IT services. IDC's hypothesis is that the data will show differences between challenges, concerns, priorities, satisfaction with suppliers, and performance metrics among those organizations that do not outsource and those that currently outsource some IT and business functions.


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