target audience: TECH SUPPLIER Publication date: Sep 2022 - Document type: Market Presentation - Doc Document number: # CA49327922
Canadian Public Sector and the Future of Work, 2022
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Abstract
This IDC Market Presentation uses a curated selection of IDC Canada's IT Advisory Panel and Business Advisory Panel Survey data to investigate the Canadian public sector's current approach to the components of Canadian Future of Work model: skill shortages and augmentation, workspaces, and work culture.
The COVID-19 pandemic has escalated the need for the digitization of a wide range of government processes and citizen services (such as unemployment benefits), making digital skills a prerequisite for public sector employees. This IDC Market Presentation examines the comparative impact of skills shortages and adoption of hybrid work environment, smart facilities, and IT services purchasing between the Canadian public sector and the nation as a whole.