Abstract

This IDC Survey presents the results of a cluster analysis of Canadian companies' use of managed network services. The objective of this document is to identify clusters of companies, with respect to their use of managed network services, to allow service providers to specific go-to-market campaigns to address the unique needs of each cluster. Five clusters were identified, and common characteristics and attitudes of the clusters are highlighted in the document. The document is based on IDC Canada's IT Advisory Panel n7, 2021 (fielded in December 2021), in which 301 medium-sized and large Canadian companies were interviewed. This IDC Survey compares the results from a similar analysis in Managed Network Services Clusters in Canada, IDC #CA45677820, February 2020.

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