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Jan 2019 - IDC Survey Spotlight - Doc # CEMA44636019

Organizational Structure and DX Integration — Watch Out for Silos

By: Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe

On-line Presentation

Abstract

This IDC Survey Spotlight shows the connection between organizational approaches to embracing digital transformation (DX) and the level of DX integration across an enterprise. While the two are connected, as might be expected, the data also reveals that many companies with organizational structures designed to facilitate DX struggle to integrate initiatives across the enterprise.

"Getting digital embedded in business units can lead to business unit independence, which in turn can create digital silos. IT suppliers cultivating collaborative relationships with their clients are in a good position to help prevent this. They should constantly reiterate the importance of IT being directed toward common, companywide goals." — Mark Yates, Research Manager, Digital Transformation, Europe


Coverage

Content
  • 2 slides


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