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TECH SUPPLIER Mar 2019 - Conference Proceeding: Tech Supplier - Doc # DR2019_LAL3_HM

The Future of Work: Preparing for the New Normal

By: Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work

Abstract

These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in March 2019.

Technology is rapidly changing work as we know it. Work is no longer bound by a physical place or specific time of day. Organizations must adapt to a multigenerational labor force and one that is more and more task oriented, target focused, and gig based. And that workforce will increasingly consist of humans and machines collaborating to transform how work gets done. Holly Muscolino presents a framework for approaching the future of work. She also presents recent research that provides a snapshot of where enterprises are today and an IDC MaturityScape for the future of work that provides a blueprint for evaluating your own company and determining the steps that you need to take to get ready for the "new normal."


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