TECH SUPPLIER Mar 2019 - Conference Proceeding: Tech Supplier - Doc # DR2019_T2_CS

Enhancing the Digital Experience: It All Starts with the Data

By: Curt SavoieProgram Director


These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in March 2019.

Artificial intelligence, analytics, machine learning... it's all powered by data. In this world of exponentially growing digital experience touch points, data is being generated that is faster, bigger, and more complex than ever. As the intelligence moves to the edge and AI-enabled experiences become the norm for interfaces, we will have to be prepared with a solid understanding of what's possible now and in the future. We especially need to properly consider the ethical and potentially societal changing ramifications of future AI development. How do we create the right levels of oversight that can protect us but also not stifle critical innovation? How do we properly consider data in its raw form and build solutions that protect customer values throughout the stack? And finally, what roles do governments, suppliers, researchers, and the public play by working together? Only by understanding the ethical, epistemological, personal, and legal aspects of the data can we hope to empower a future of trusted AI.


Subscriptions Covered

Directions Presentations 2019

Regions Covered


Topics Covered

Analytic applications, Cognitive/artificial intelligence


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