TECH SUPPLIER Mar 2022 - Conference Proceeding: Tech Supplier - Doc # DR2022_T7_AP

Industry's Number 1 Trust Perception Index: Metrics for a Trusted Ecosystem

By:

Amita Potnis
Abstract

These event proceedings were presented at the IDC Directions conferences in Boston and Santa Clara in March 2022.

Various business functions like security, privacy, compliance, and environmental sustainability are measured by distinct and independent scorecards or benchmarks. Today, the digital-first approach to business brings to bear new concepts such as ethics, digital sovereignty, data locality, transparency, customer success, and a strong ecosystem to improve an organization's profitability, brand, and reputation. IDC's Trust Perception Index aims to holistically measure the perceived trust levels of cloud providers across various functions listed, giving vendors and customers a new way of vetting its provider without having to look at multiple different scorecards.


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