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Dec 2014 - Business Strategy - Doc # EIOS09W

Business Strategy: What About Utilities IT Budget? Results from Western European Utilities Annual Survey, 2014

Authors: Roberta Bigliani, Luiza Semernya, Gaia Gallotti

This IDC Energy Insights study analyzes the results of the annual IDC Energy Insights Survey, which covers France, Germany, Italy, Spain, and the U.K. Analysis is focused on the utilities industry and on 117 interviews carried out between August and October 2014.

The objective of this study is to understand IT budget allocation and evolution, the key challenges for Western European utilities from the IT perspective, leading business initiatives to support IT decisions, criteria adopted to select IT vendors, and satisfaction with primary IT suppliers among utility enterprises in Western Europe. This belongs to a series of studies including the analysis of enterprise and line-of-business (LOB) solutions adoption and investment plans.

"Over the past few years, after a lifetime of preserving internal IT spending, Western European utilities have been actively externalizing their IT budgets. On average, utilities are now spending more externally than internally, and this is expected to continue, with 37.9% of survey respondents indicating they plan to increase their external IT spending shares over the next 12 months," said Gaia Gallotti, research manager, IDC Energy Insights.

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