Between August and October 2014, IDC Energy Insights carried out its annual utilities survey in the top 5 Western European countries: France, Germany, Italy, Spain, and the U.K. As a result of the collaboration with IDC Financial Insights, IDC Government Insights, IDC Health Insights, IDC Manufacturing Insights, IDC Retail Insights, and the IDC European Industry Solutions group, 1,588 organizations with more than 10 employees in the top 5 Western European countries were surveyed. In total, 117 interviews were conducted in the utilities industry.
The results of the survey will be analyzed and will be the basis for a series of demand-side reports to be published under the IDC Energy Insights' European Utilities IT and Operational Strategies and Worldwide Utilities Smart Customer Operations advisory services.
This report presents all the details regarding survey methodology and respondents. Questions asked in the survey, addressed in the demand-side series reports, include the following:
Between August and October 2014, IDC Energy Insights carried out its annual utilities survey in the top 5 Western European countries: France, Germany, Italy, Spain, and the U.K. In total, 117 interviews were conducted in the utilities industry.
"Annual end-user surveys across vertical markets, together with more ongoing informal interviews and ad hoc surveys carried out specifically for the energy sector, are critical inputs to understand and support the explanation of trends in IT requirements, priorities, and purchasing patterns of utilities," said Gaia Gallotti, research manager, IDC Energy Insights.
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