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SMBs represent the heart of Western European economic structure, accounting for more than 99% of the business population and more than two-thirds of total employment. They are spread across all vertical markets and characterized by high heterogeneity, both in the structure and in their contributions across the region in terms of value-added and employment creation. SMBs are more concentrated on services in terms of number of companies, and according to a recent OECD publication (Small, Medium, Strong. Trends in SME Performance and Business Conditions, 2017), their value-added and employment contribution is higher in distribution and professional services than in manufacturing.

This IDC study examines the IT spending of SMBs, which we define as companies with 1–499 employees in a country. IT spending forecasts for the SMB segment are provided and analyzed by size band and by vertical market at the regional level, and for the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.). For the purpose of this study, data is provided for five company size bands (1-9 employees, 10-99 employees, 100-499 employees, 500-999 employees, 1,000+ employees) to allow comparisons with the large enterprise segment and the total IT market.



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