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Feb 2017 - IDC Survey - Doc # EMEA42256217

Western Europe Government IT Executive Survey, 3Q16: Data as the Strategic Asset for the Future of Government

Author: Massimiliano Claps
On-line Presentation

The IDC European Vertical Markets Survey, November 2016 is a landmark study of IT solutions, investment priorities, and emerging technologies in over 80% of the Western European economy.

The survey covers areas such as:

  • Key business priorities, the role of line-of-business (LOB) managers in IT decisions, IT budget direction, channel selection, and an assessment of the major technology suppliers supporting digital transformation
  • Short-term investment plans for traditional technologies spanning hardware, software, IT and business services, and telecom services, as well as security priorities and a wide range of industry-specific solutions
  • Current adoption and future deployment plans for the four pillars of IDC's 3rd Platform: cloud, mobile solutions, social, and Big Data
  • A detailed analysis of implementation plans and use cases for the Internet of Things (IoT)
  • An initial assessment of the major enablers of digital transformation, including familiarity, adoption, and future deployment plans for a range of Innovation Accelerators, including the IoT, cognitive systems, robotics, 3D printing, and natural interface

This study analyzes the survey results for the government industry about data-management-related trends (e.g., open data, Big Data and analytics, and cognitive) in order to help IT suppliers' solution, marketing, and sales executives better align their offerings and go-to-market approach to the needs of IT and business executives in central and local governments:

  • Data is the top business priority for European government executives, both from a data protection perspective and from an access perspective.
  • Service personalization tops the list of Big Data and analytics use cases that government executives focus on, followed by internal process efficiency and prevent/respond to natural disasters.
  • Government executives are taking the first timid steps into cognitive computing as value for money is not fully understood and information management maturity is lacking.
  • Cloud computing continues to expand its footprint of workloads that support structured and unstructured data management in government.