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Mar 2018 - IDC PeerScape - Doc # EMEA42450718

IDC PeerScape: Digital Services Practices for Governments in Europe

Author: Chris Pennell
Research Director, IDC Government Insights

Abstract

"Government organizations that do not adopt these practices will witness a growing disconnect between their ability to deliver digital services and citizens' growing expectations for a rich omni-channel experience," said Chris Pennell, research director, IDC Government Insights Europe.

Disclaimer: IDC PeerScape: Digital Services Practices for Governments in Europe cites certain technology vendors. This information is for general-purpose use only. In no instance does any citation represent IDC's endorsement of a vendor's products or strategy, now or in the future.

Coverage

Subscriptions Covered

IDC Government Insights: European Government Citizen Services , IDC Government Insights: European Government Digital Transformation Strategies

Companies Covered

YouTube, LLC

Regions Covered

Western Europe

Topics Covered

Digital transformation, Technology buyer, eCommerce

Vertical Markets

Efficient and effective government

Referencing Documents

Related Links