Jul 2018 - IDC Survey - Doc # EMEA42759818
European Customers Seek Experienced Managed Print Service Providers for Long-Term Relationships
This IDC Survey contains an extract of the results of an end-user study conducted by IDC's Western European Imaging, Printing, and Document Solutions (IPDS) Research Group to gain insight into market dynamics related to print and document management. It is one of a series of reports. Companies are increasingly entering into contractual engagements and want to work with experienced print services providers. This IDC Presentation discusses survey findings related to the changing dynamics in print services engagements.