This IDC Survey contains an extract of the results of an end-user study conducted by IDC's Western Europe Imaging, Printing, and Document Solutions (IPDS) Research Group to gain insight into market dynamics related to print and document management. It is one of a series of reports. Companies are planning for print and document management, which will in turn drive down office print volumes. These volumes are currently stable but are set to fall gradually as digitization initiatives are put in place. However, these initiatives are challenging and demand significant effort from solutions providers and customers.