This IDC study provides the Western European MPDS and BPS market size and forecast for 2018-2022.
"The print services market still provides substantial opportunity for hardcopy vendors, but the market is evolving," said Jacqui Hendriks, research manager, Imaging, Printing and Document Solutions. "Office print page volumes are falling as customers embrace technologies (e.g., cloud, mobile, and Big Data analytics) to help drive improvement in print and document management efficiency. They want better ways of processing information, but in many cases, they require third-party support in understanding how to approach print and document management challenges. The enterprise sector may have already implemented workflow solutions, but the adoption of robotics, artificial intelligence, and machine learning will help to further enhance workflows raising productivity expectations. As companies of all sizes transform to remain competitive, the print and document management market provides substantial opportunities for print services providers that can embrace and keep pace with technological development."