This IDC Survey examines current business and IT strategies with a focus on IT services. Focus areas include IT spending priorities, services provider selection, cloud platform perceptions, and application outsourcing strategies. The information and analysis is done based on IDC's 2017 European IT Services Survey, which involved 763 services procurement decision makers in Europe and was carried out from January to March 2017.
"After years of gradual, macroeconomic recovery in Western Europe, organizations retain a primary focus on cost reduction and productivity improvement. The surge in digital business initiatives currently going on in the region must be viewed through that lens," said Bo Lykkegaard, associate vice president, IDC. "IT's role in the ongoing quest for leanness and meanness is viewed very differently by two camps of similar size. Half of organizations want IT to actively create business improvements, while the other half simply want better IT service and lower IT cost."