Nov 2018 - Market Presentation - Doc # EMEA43338118
The European Services Market in 3Q18 and the Outlook for 2018
By: Mette AhorluResearch Director, European Services, Francesca CiarlettaResearch Analyst, European Services, Arun DaniSenior Research Analyst, IT Services, Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice
This IDC Presentation includes comments on key events relating to the services market in 3Q18, an update of the European IT services forecast as well as the 1H18 vendor shares of the top 10 services vendors in Europe and leading India-based service providers, and the status of the outsourcing renewal pipeline. The quarter's hot topic is software-as-a-service (SaaS) implementation based on new research, and the presentation includes a case study of digital transformation in a midsize logistics company. The presentation was held for customers of the European services programs in October 2018.
Application development services, Application management, Hosted application management, Hosting infrastructure services, IT consulting services, IT maintenance and support, Network and desktop outsourcing services, Software as a service, Systems integration services