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Feb 2018 - Market Perspective - Doc # EMEA43548318

How Telcos Can Evolve to Become Digital Service Providers — An IDC Perspective

Authors: Mike Cansfield, Andy Hicks

Abstract

With the demand for digital services from their customers, and the need to radically change their internal operations through the deployment of cloud architectures, telcos can both transform themselves and become digital services providers too. "Becoming a DSP can also enable telcos to differentiate themselves and so retain a pivotal position in the ICT market place," said Mike Cansfield, associate vice president, Telecoms and Networking, IDC.

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