This IDC Market Forecast examines the EMEA conferencing services markets. The document covers main market trends and provides actionable advice to service providers of enterprise conferencing services.
"The conferencing services market in EMEA is expected to have sustained growth throughout the forecast period, growing with a CAGR of 2.2% to reach $4,171.8 million in 2022," said Melissa Fremeijer, senior research analyst, IDC EMEA Telecommunications and Networking. Collaboration will remain a priority for organizations to effectively connect the (globally) dispersed workforce and accelerate digital transformation that will continue to fuel the conferencing services revenues going forward. That said, the conferencing market is getting increasingly commoditized due to feature parity between conferencing services provided by multiple providers, therefore it is crucial to find ways to differentiate from the rest to keep ahead of the curve.