Jul 2018 - Taxonomy - Doc # EMEA44106018
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2018: Insurance
By:
Sabitha Majukumar
Senior Research Analyst, Worldwide Insurance Strategies, Robert Parker
Group Vice President, Shawn Fitzgerald
Research Director, Digital Transformation Strategies
Abstract
This IDC Taxonomy discusses how the insurance industry's digital mission is driven by the challenges posed to existing business models by the change in expectations of customers and partners, technology innovations, regulatory demands, and sociopolitical and economic disruptions. The advent of semi-autonomous or autonomous vehicles, connected vehicles and homes, sharing and on-demand economies, and peer-to-peer insurance models are adding a new dimension to the competitive landscape.
"Despite numerous challenges, insurance organizations are embarking on a transformation journey to cater to the requirements of an ever-evolving marketplace," said Sabitha Majukumar, senior research analyst, IDC Financial Insights. "This begins with a definition of the mission of contextual and value-centric insurance, strategic priorities that support the mission, programs that help meet priorities, and use cases that help realize the overall goals and objectives of the organization."
Coverage
Subscriptions Covered
Executive Information , IDC Financial Insights: Worldwide Insurance Digital Transformation Strategies , Worldwide Digital Transformation Strategies
Regions Covered
Topics Covered
Analytic applications, Cognitive/artificial intelligence, Customer relationship management applications, Digital transformation, Governance, risk and compliance infrastructure, eCommerce