TECH BUYER Aug 2018 - IDC Perspective - Doc # EMEA44174418

Manufacturing Ecosystem (MECO): The Building Blocks

By: Neel Mandal


Mass customization and innovative service experience will drive tomorrow's profit and revenue. Strongly customer-focused manufacturers with service-oriented offerings will enjoy a premium against the competition. It will all be about context, collaboration, and servitization; these can be achieved either by delivering data-driven value-added services or by adding products or services from other companies to an existing product. The good news is that many manufacturing companies across segments are looking for next-generation automation and collaboration models that will support supply chain transformation, production, and customer experience innovation. Direct-to-consumer and B2B businesses will leverage technology enablers such as automation, blockchain, and AI-driven capabilities to achieve business performance objectives and differentiate.

"Collaborating in ecosystems — and automating their efficiencies — will therefore become a key capability for manufacturers, and products will become platforms in new business ecosystems," said Nilmadhab Mandal, research director, IDC Manufacturing Insights. "Manufacturers will have to establish appropriate business ecosystem strategies sooner or later to achieve success, if not for long-term survival."



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