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Aug 2018 - Market Share - Doc # EMEA44183818

Western Europe IT Outsourcing Market Shares, 2017: Top 10 IT Outsourcing Service Providers

By: Francesca CiarlettaResearch Analyst, European Services

Abstract

This IDC Market Share focuses on the top 10 largest IT outsourcing vendors in Western Europe, outlining how they performed against their peers and looks at the broader market trends shaping the IT outsourcing market in Europe.

"Faced with declining demand for traditional datacenter outsourcing services, IT outsourcing vendors are investing heavily in managed cloud services capabilities. This involves investments in automation to provide efficient management of the hybrid and multicloud IT infrastructure layer, while developing differentiated offerings around managed cloud services," said Francesca Ciarletta, IDC European research lead for datacenter and infrastructure as a service (IaaS) management services based in London, England. "Professional services capabilities to support the customer throughout its digital transformation journey are also highly valued by end users that look for these capabilities during the vendor selection process."


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