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Sep 2018 - Market Note - Doc # EMEA44242818

Capgemini Shifting Left in Digital Transformation

By: Mette AhorluResearch Director, European Services


This IDC Market Note focuses on changes in Capgemini's approach to digital transformation services approach during 2018, looking at strategy, acquisitions, and new digital customer centers. Capgemini has through 2017 and 2018 "shifted left," increasing its innovation focus on the early phase of experimentation and design thinking. It has made several acquisitions in the space and opened new client collaboration centers — Applied Innovation Exchanges (AIEs) — helping to drive fast growth in digital services and establishing itself as a leading European systems integrator in digital innovation.



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