"Technology is changing work as we know it. This impacts organizations' culture, required skills, the way talent is sourced, the workspace, and the nature and makeup of the workforce itself. Every organization needs to be prepared to embrace the FoW revolution," said Roberta Bigliani, vice president, IDC.

"The Future of Work transformation is not an end — it is a journey with the end state constantly in flux. Organizations that develop an experience-centric model — front, back, and center — and highly agile structures that can constantly identify and adapt to changes in rapidly evolving technologies and consumer preferences will be the ones leading in the digitalized era," said Avinav Trigunait, research director, IDC.



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