This IDC Market Forecast presents a view of RPA-related IT services spending in Western Europe from the historical year 2017 through to the 2018–2022 forecast period.
"RPA is a hot technology and demand for RPA-related IT services witnessed strong growth in 2017 — our research indicates that this trend will continue in the coming years," said Arun Dani, senior research analyst, IDC European Services. "RPA solutions embedded with artificial intelligence (AI) capabilities have potential to be a real game changer for enterprises in the future."
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