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Jan 2019 - Market Note - Doc # EMEA44584518

Notes From TCS' Retail Leadership Exchange Roundtable: Achieving Digital Agility in The Physical Store

By: Giulio RaffaeleSenior Research Analyst


This IDC Market Note examines key points during the Retail Leadership Exchange Roundtable held by Tata Consultancy Services (TCS) on October 16, 2018, in London. It was attended by select retail executives from across the U.K. — that represented segments such as fashion and apparel, department stores, food and grocery, logistics services, and consumer electronics — and by TCS' retail industry professionals. Participant retailers discussed key trends and challenges that they are encountering in digitally transforming the stores, particularly in merchandising and pricing. This document highlights key findings of the discussions from the perspective of IDC Retail Insights research on retail commerce platforms that, in IDC's opinion, are essential enablers of retail digital transformation.



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