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TECH BUYER Jan 2019 - Tech Buyer Presentation - Doc # EMEA44682319

IDC FutureScape: Worldwide Financial Services 2019 Predictions — European Implications

By: Neil Ainger, Sabitha MajukumarSenior Research Analyst, Worldwide Insurance Strategies, Karel PlevaProgram Director, IDC Financial Insights, Martin StillerSenior Research Analyst, Thomas ZinkResearch Director

On-line Presentation

Abstract

This IDC study provides the European view of IDC FutureScape: Worldwide Financial Services 2019 Predictions (IDC #US43052618, October 2018). It delivers a detailed look at how the European financial sector transforms and identifies the most important technology trends in the next five years. This document provides essential strategic guidance for European financial institutions to prioritize investments and adjust transformation strategies to navigate the constant change ahead.

"European financial services have been propelled into the era of digital ecosystems with implications going far beyond what regulators had in mind with the second Payment Services Directive (PSD2). Technology catalysts such as cognitive, the Internet of Things, cloud, and application programming interfaces (APIs) are transforming customer experience, operations, and IT infrastructure," said Tom Zink, associate research director, IDC Financial Insights. "While the technology is ready for the digital world, the big question remains how far customers, organizational culture, and staff can (or want to) to follow."


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